E-commerce, built to perform.
From storefront to checkout, NEXUS manages the moving parts that make e-commerce work — from platform growth and fulfillment to customer experience, affiliates, and D2C.
Service area 01
Growth and Platform Management.
Scaling storefront performance across Shopee, Lazada and TikTok Shop — growing gross merchandise value, holding shop ratings, and owning category positions.
01 — Metrics
Result
3.5x
GMV Growth
JUNE 2026 VS JUNE 2025
Result
4.9 / 5.0
Shop Rating
AS OF AUGUST 2026
Result
#1 - #5 SKUs
in Respective Categories
Category Leadership
AS OF JUNE 2026
Service area 02
Fulfillment, end to end.
Turning the click into a delivered package with a high-efficiency machine — orders out the door every month, SKUs kept tidy, and fulfillment rate held high.
02 — Metrics
Result
~30K
Monthly Orders Fulfilled
SEPTEMBER 2026
Result
1000+
SKUs and Bundles Managed
AS OF SEPTEMBER 2026
Result
98%
Fulfillment Rate
AUGUST - SEPTEMBER 2026
Service area 03
Customer Satisfaction.
Keeping shoppers happy and coming back — fast chat responses, steady review scores, and a returns rate kept low through clear listings and careful packing.
03 — Metrics
Result
100%
10-min Chat Response Rate
AS OF SEPTEMBER 2026
Result
⭐ 4.9 / 5.0
Product Reviews
AS OF SEPTEMBER 2026
Result
<1%
Returns Rate
AS OF SEPTEMBER 2026
Service area 04
Affiliate Management.
A managed pool of creators selling on livestream and video — active affiliates, regular livestream sessions, and a steady stream of affiliate video content.
04 — Metrics
Result
9.4K
Active Affiliates
AUGUST 2026
Result
1.7K
Affiliate Livestreams
AUGUST 2026
Result
4.3K
Affiliate Videos
AUGUST 2026
Service area 05
D2C Capability via Freshmart.ph.
Brand.com direct-to-consumer e-commerce, powered by Freshmart.ph — established in 2020. Powering direct connections and delivering everyday value: everyday essentials, now with a world of choice.
05 — Metrics
Storefront Dress Up
Customizable, engaging storefront
Same Day Delivery
Fast and reliable, to doorsteps
Discount Programs
Flexible promos that convert
Employee Benefit Programs
Exclusive perks and savings
Loyalty Programs (beta)
Reward repeat purchases
Subscription Program (beta)
Convenient recurring orders